Help Centre

Frequently asked questions

Everything you need to know before you book.

How long is the hire?+

All bookings are full-day hire. We deliver in the morning and pack down in the evening — you get the inflatable for the whole event.

Do you deliver?+

Yes! Free delivery, setup and pack-down within 30km of Beenleigh. A small travel fee applies for further suburbs.

What areas do you service?+

Brisbane, Gold Coast, Ipswich and all surrounding suburbs across South East Queensland.

Are your inflatables clean?+

Absolutely. Every inflatable is sanitised and inspected after each hire so it's fresh for your event.

What if it rains?+

We monitor the weather closely. If conditions become unsafe we'll work with you to reschedule at no extra cost.

Are the castles safe?+

Yes — all castles are properly anchored with stakes or weights and have mesh safety walls. We run through the safety rules with you at setup, and customers supervise the inflatable throughout the hire.

How do I book?+

DM us on Instagram or Facebook, or send a message via our contact page — we'll confirm availability and lock it in.

Do you require a deposit?+

A small deposit secures your date. The balance is due on the day of delivery.